Frequently Asked Questions - And Answers

Reservations and Payment

What are the steps to find and book my tour?

Step 1: Customize Your Trip

Choose, customize or just tell us about your perfect trip, destinations, preferences, and what you would like to see and do.

Step 2: Get Connected

Get connected with a local travel specialist who help youbuild the perfect itinerary at the best price.

Step 3: Book with Confidence

Get your itinerary customized to fit all your needs and wants. Pay and book when you’re happy with the travel specialist and your itinerary.

What are the steps to find and book my tour?

Step 1: Customize Your Trip

Choose, customize or just tell us about your perfect trip, destinations, preferences, and what you would like to see and do.

Step 2: Get Connected

Get connected with a local travel specialist who help youbuild the perfect itinerary at the best price.

Step 3: Book with Confidence

Get your itinerary customized to fit all your needs and wants. Pay and book when you’re happy with the travel specialist and your itinerary.

How do I book a tour and confirm my reservation?

Simply contact us to let us know which tour you want to book and one of our tour representatives will take care of the rest. Bookings are only finalized once the minimum deposit has been received.

Shortly after we hear from you and we have received all necessary details, we will then send you a draft copy of your tour itinerary for you to inspect. This also allows you to request any changes you may have in mind. Once you are 100% satisfied, we proceed with your booking but you will need to pay the minimum deposit before your reservation can be finalized.

Are all tours private tours?

At EgyptAndJordanTours.com, all tours are private tours unless otherwise stated. All tours also include the services of professional tour guides and drivers.

Tours/excursions during Nile cruises are almost exclusively small group tours. If you are ever in any doubt, please contact us for verification.

Can I request changes to a specific tour?

Absolutely! All of our tours can be customized and tailored to your needs.

One of our travel consultants will be happy to make the necessary amendments to your chosen itinerary so that it matches your needs perfectly.

We also offer a “Custom Tour” option. This allows you to create your own unique tour from scratch with the help of one of our tour specialists. Simply fill out the form and submit to get started planning.

I have received the wrong itinerary, what to do?

Every effort is made to ensure you receive your requested itinerary within 24 hours. If for some reason this does not happen, please contact us here.

I have received my itinerary but need amendments?

Simply reply to the email that had your itinerary attached, and let us know what changes you would like made.

When is the best time for me to book my tour?

You can book our tours and travel at any time you wish. We do however recommend that you book as far in advance as possible. This will help to avoid possible price increase.

The best time to actually travel depends on your preferences and priorities. During the High Season the weather is very pleasant, but everything costs a bit more. During the Low Season prices are lower, but the weather can be too warm for some people.

High Season and Low Season rates are displayed in all of our itineraries.

Do children travel for free?

For tour packages, Nile cruises and hotel stays, we charge the following rates for children:

  • 0 to 2 years of age travel free
  • 2 to 5 years of age are charged 25% of the full adult price
  • Children over the age of 12 are charged the full adult price

For sightseeing tours and onshore excursions, rates are as follows:

  • 0 to 5 – Free
  • 6 to 11 – 50% of the full adult price
  • Children 12 and up – Full adult price

Note: These rates are calculated at the time you make your reservation. Providing you have paid your deposit in full within the stipulated time, the price we quoted you will be the price you pay.

Can I get a discount if I book in advance?

Yes, we will reduce the quoted price of your chosen tour package by 5% if you book and pay for your tour in full at least 6 months prior to arrival.

Discounted tours are non-refundable and are not eligible for date changes. Once you have paid for your tour you cannot claim a refund if you cancel your booking, and your chosen travel dates also cannot be changed.

Do you offer group discounts?

Yes, we offer discounts for group tours consisting of 10 or more people. Actual discounts vary based on the nature and the duration of the tour being booked.

Are there any other charges that added?

We believe in transparency – the price we quote you is the price you pay. In some instances where you will encounter additional charges, such as an Exit Fee when leaving Israel, it will be mentioned clearly in your itinerary.

Also, we do not charge any additional fees/surcharges for debit card and credit card transactions.


Is a deposit required when I book a tour?

Yes, before your tour reservation can be finalized, we require a minimum deposit of 25% or 50% if you are going to be visiting during the Christmas and New Year holiday period.

If you are unable to pay the full deposit within the stipulated time (typically 7 days), you can pay your deposit in installments.

All payments can be made with a credit card (Mastercard and/or Visa), or via Direct Bank Transfers.


Will I receive a refund if I cancel my trip?

Yes, but the amount of the refund will depend on how far in advance you notify us regarding the cancellation. Full details are provided in our Terms of Service.

Why book with EgyptAndJordanTours.com?

When you book your tour through us, you are booking an epic travel experience through a travel company that to date has already sold more than 200,000 tours.

Visas and Arrivals

Is a visa required for visiting Egypt and Jordan?

Yes, a visa is need for both Egypt and Jordan, although the citizens of certain Arab countries can enter without a visa. Turkish citizens also don’t need a visa in order to visit Egypt.

How do I obtain my Egypt and Jordan visas?

The citizens of many countries, but not all countries, can obtain visas on arrival in Egypt and Jordan. If you are not eligible for a visa on arrival you need to apply for visa prior to traveling.

We strongly suggest that you contact the relevant embassies for the most up to date visa requirements prior to booking your trip.

Also, feel free to ask your tour consultant when discussing the details of your tour.

Can I add an additional country to my tour?

Yes, it is quite common for people to also visit Israel during an Egypt and Jordan tour. Some people spend a few nights in Israel while others only visit Jerusalem by way of a day trip from Jordan.

Can I travel to Egypt and Jordan by sea?

Yes, although it is no longer very common. However, there are cruise lines operating in the Red Sea that call at various ports in both Egypt and Jordan.

At Egypt and Jordan Tours, we are always happy to offer tours to people arriving by way of Red Sea cruises.

Transport and Travel in Egypt and Jordan

Is it easy to find transport from the airport?

Transport from the airport to other parts of the city in affordable and plentiful in both Egypt and Jordan. In addition to taxis, there are also regular and frequent buses.

What is the best way for me to get around?

Taxis are the most convenient way to get around when you are in a city. Whenever possible, only use taxis with meters, and make sure the meter is turned on.

Outside of the large cities, taxis may not have meters, in which case you will need to negotiate a price. This should always be done before you set off.

Health, Safety and Security

Is is safe to travel to Egypt and Jordan?

Egypt and Jordan are both safe for tourists. However, it’s best to remain vigilant in crowded areas. Very quiet and dimly lit areas are also best avoided at night just as an extra precaution.

In Jordan, the military is responsible for security, so expect to see soldiers. Military-manned check points are also quite common. While you may be required to show your passport, there is no reason to be concerned.

Due to the conflict in Syria, it is best to avoid visiting areas near to the Jordan/Syrian border. In fact, the Jordanian military may not allow you near the border.

Is it safe for women travelers?

Egypt, Jordan and the other Middle Eastern countries we service are just as safe for female travelers as any other popular tourist destination.

However, as is always the case, if you are traveling alone as a single female, a bit of common sense can go a long way in helping you to avoid potential trouble. To this end, we recommend dressing modestly and avoiding walking around alone in quiet and dimly lit areas at night.

Is there any special advice or tips?

Egypt and Jordan are more conservative than many other countries. As a result, we recommend dressing modestly and refraining from displays of blatant affection in public.

In very touristy areas, and especially in areas such as Sharm El Sheik and Hurghada in Egypt, there tends to be a more relaxed attitude towards the way foreigners choose to dress and/or behave. However, under no circumstances should you insult Islam or any other religion.

The Jordanian King and the monarchy enjoy broad support in Jordan and should not be criticized or insulted under any circumstances.

Any health concerns I should worry about?

No, there are no particular health problems to worry about when visiting Egypt and Jordan. The most common issues are things like an upset stomach, but even this is not very common. 

Do I need any vaccinations?

Certain vaccinations are recommended but you don’t have to have these in order to visit. However, people traveling from certain countries will have to show proof of Yellow Fever immunization.

Only people traveling from countries that have Yellow Fever are required to show proof of Yellow Fever immunization.

We strongly suggest speaking to your personal healthcare provider concerning pre-travel vaccination for the following illnesses:

  • Diphtheria
  • Tetanus
  • Hepatitis A & B
  • Measles, mumps and rubella
  • Polio
  • Typhoid
  • Rabies

Please ask your tour consultant for latest Covid-19 requirements.

Hotels in Egypt and Jordan

What hotel options are available?

Egypt has everything, from budget hostel accommodation to high-end luxury hotels and resorts. Jordan also has plenty of hotels, including many luxury hotels.

While Jordan doesn’t have as broad a range of accommodation as Egypt does, there is still plenty of options to choose from, even for people on a tight budget.

Check-in and check-out times

As is the case in most countries around the world, check-in time at most hotels in Egypt and Jordan are 12h00 or 13h00, and the same applies to check-out times.

Banking and Currencies

What are the official currencies in Egypt and Jordan?

In Egypt, the official currency is the Egyptian Pound (EGP), and in Jordan it is the Jordanian Dinar (JD). One US$ equals roughly 18EGP or roughly 0.7 JD.

Is it easy to exchange foreign currency?

Changing money in Egypt and Jordan is very easy. Most hotels have ATMs and many businesses will also gladly accept US Dollars, UK Pounds, and Euros. This is not the case with Australian or New Zealand Dollars.

Can I use credit cards in Egypt and Jordan?

Most businesses in Egypt’s large cities accept credit cards. In Jordan, most businesses in Amman and Aqaba also accept credit cards. Mastercard and Visa are the most widely accepted.

Tipping in Egypt and Jordan

Is tipping required in Egypt and Jordan?

Tipping is not required in Egypt or Jordan, but tips are always very much appreciated. When dining in restaurants we recommend tips of 10% in Egypt and tip of 5% to 10% in Jordan.

In both countries, a service charge of 10% is included in the bill when eating in restaurants. However, the money goes to the restaurant rather than to the waiters and/or waitresses.

Many people working in restaurants and hotels are paid low wages and are heavily reliant on tips. With this in mind, it is always nice to leave a tip for good service.

Cigarettes and Alcohol

Are there duty-free shops in Egypt and Jordan?

There are duty-free shops at most ports of entry in both Egypt and Jordan when visitors can buy a wide array of goods, including a limited amount of alcohol and tobacco products.

In Egypt, visitors can purchase 200 cigarettes or 200 grams of tobacco duty-free. They can also purchase up to three liters of alcohol duty-free.

In Jordan, visitors can purchase 200 cigarettes or 200 grams of tobacco duty-free. They can also purchase two liters of wine or one liter of spirits duty-free.

Visitors in Jordan can also purchase duty-free products for the first 14 days at any of the 16 duty-free shops located within the country.

Can I bring my own cigarettes and alcohol?

Yes, but the amount of cigarettes and alcohol that you are allowed to bring in is limited to the same amount of cigarettes and alcohol that you are allowed to purchase duty-free.


Do Egyptians and Jordanians only speak Arabic?

While Arabic is the national language in both countries, many people in the larger cities can speak at least a bit of basic English, and especially in very touristy areas.

If you book your tour through a reputable tour operator, your tour guide or guides should be fluent in English. Our own guides are all fluent in English, and some are also fluent in other languages, such as French, Spanish, German, Portuguese, etc.

Can I enter mosques as a non-Muslim?

Yes, most mosques in Egypt and Jordan are open to non-Muslims as long as they are appropriately dressed. Visitors should refrain from visiting during Friday prayer time.

Modest dress is expected and required. Men should, for example, refrain from wearing sleeveless tops. Women are also required to cover their hair and shoulders when entering a mosque.

Many mosques will have head scarves and robes available for visitors to cover themselves if they are not dressed appropriately for entering a mosque.

Can I take photos when visiting monuments?

Visitors are free to take pictures at most museums and historical monuments both in Egypt as well as in Jordan. However, there are a few exceptions. 

Taking pictures inside the Egyptian Museum in Cairo is prohibited. Taking pictures inside the tombs in the Valley of King in Luxor is also prohibited. You may also not be allowed to record videos at certain attractions in Jordan.

Can I take random pictures of people and buildings?

Yes, but it is always polite to ask someone permission before taking their picture.  We also strongly advise against taking pictures of military installations and/or military personnel.

I have another question. How can I contact you?

We’d absolutely love to hear from you and answer any questions you have. You can contact us here.

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